Position title
Thrillers Travels Recruitment 2025 | Latest Jumia jobs
Description
Thrillers Travels, a dynamic travel agency partnered with Jumia, is seeking a passionate and experienced Travel Consultant to join our team. As a Travel Consultant, you will play a crucial role in assisting clients with their travel plans, providing expert advice, and ensuring memorable experiences. This is an exciting opportunity to be part of a growing team in the vibrant travel industry.
Responsibilities
- Customer Consultation: Engage with clients to understand their travel preferences, interests, and budget constraints.
- Itinerary Planning: Create customized travel itineraries, including flights, accommodations, activities, and transportation, tailored to meet individual client needs.
- Destination Knowledge: Stay updated on the latest travel trends, visa requirements, and local attractions to provide accurate and insightful information to clients.
- Booking Management: Handle reservations for flights, hotels, car rentals, and other travel-related services, ensuring accuracy and efficiency.
- Problem Resolution: Address and resolve any issues or concerns related to clients' travel arrangements, demonstrating excellent customer service skills.
- Sales and Upselling: Promote additional services, upgrades, and special packages to enhance clients' travel experiences and increase sales.
- Documentation: Prepare and organize all necessary travel documents, including itineraries, tickets, and visas.
- Collaboration: Coordinate with airlines, hotels, and other travel partners to secure the best deals and ensure smooth travel logistics.
- Post-Travel Follow-up: Gather feedback from clients post-trip to improve service quality and build lasting relationships.
Qualifications
- Education: Bachelor's degree in Hospitality, Tourism, or a related field.
- Experience: Proven experience as a Travel Consultant with a deep understanding of the travel industry.
- Communication Skills: Excellent verbal and written communication skills, with the ability to articulate travel details effectively.
- Customer Focus: Strong customer service orientation with a keen ability to understand and meet clients' needs.
- Technology Proficiency: Familiarity with travel booking systems, online reservation platforms, and Microsoft Office suite.
- Problem-Solving: Effective problem-solving skills to address unexpected issues and ensure smooth travel experiences.
- Adaptability: Ability to thrive in a fast-paced and ever-changing environment.
- Networking: Established network and connections within the travel industry is a plus.
Job Benefits
- Competitive salary and commission structure.
- Health insurance coverage.
- Opportunities for professional development and training.
- Exciting travel perks and discounts.
- Collaborative and inclusive work environment.
Contacts
Hiring organization
Employment Type
Full-time
Industry
Travel Arrangements
Job Location
1, Thrillers House, Ivy Homes, Lagos, Lagos, 101233, Nigeria
Working Hours
9
Date posted
July 7, 2025
Valid through
January 1, 2026
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