LiveOps is actively seeking dynamic and dedicated professionals to join our team in various exciting roles. As a leading provider of cloud contact center and customer service solutions, LiveOps offers a collaborative and innovative work environment where your skills and talents can thrive. If you are passionate about delivering exceptional customer experiences and want to be part of a cutting-edge organization, we invite you to explore the career opportunities available in 2024.

Responsibilities:

• Engage with customers via phone, chat, or email to provide outstanding support and assistance.
• Utilize advanced technology and tools to efficiently resolve customer inquiries and issues.
• Collaborate with cross-functional teams to ensure a seamless customer experience.
• Adapt and respond to evolving customer needs and industry trends.
• Meet and exceed performance metrics, including customer satisfaction, resolution time, and quality standards.
• Continuously enhance product and service knowledge to deliver accurate information to customers.

Qualifications:

• Previous experience in customer service or related field is preferred.
• Excellent communication skills, both verbal and written.
• Ability to navigate and use various software applications efficiently.
• Strong problem-solving and critical-thinking skills.
• Flexibility to work in a fast-paced and dynamic environment.
• Team player with a positive and customer-focused attitude.
• High school diploma or equivalent; additional education or certifications are a plus.

Benefits:

• Competitive salary and performance-based incentives.
• Comprehensive health, dental, and vision insurance.
• Retirement savings plans with employer contributions.
• Professional development opportunities and career advancement.
• Employee assistance programs and wellness initiatives.
• Dynamic and inclusive company culture.

How to Apply:

To be considered for these exciting career opportunities, please submit your resume and cover letter via our online application portal. Visit LiveOps Careers Page to explore open positions and submit your application. Be sure to highlight your relevant experience and why you are the ideal candidate for the role.

LiveOps is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. Join us in shaping the future of customer service and making a positive impact on people's lives.